Privacy Policy
1. Overview
Clever Dispute (“we,” “us,” or “our”) is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights regarding your data.
2. Information We Collect
Email address: We collect your email address only when you voluntarily provide it (e.g., by signing up for an account, requesting updates, or contacting support). We do not require an email to use the core bill analyzer.
Bill data and medical files: The analyzer may let you upload a supported bill image or enter line items manually. The product flow requires an affirmative consent step before a bill image is processed. Any CPT codes, billing text, or bill images you enter are used to generate your analysis results and dispute-letter workflow during your session. Do not email or chat us medical files.
3. How We Use Your Information
- To provide the bill analysis and dispute letter generation service
- To send account, product, or support updates you requested
- To communicate with you about your account or support requests
- To improve the service through aggregated, anonymized usage data
4. Analytics
We may use analytics tools (such as Google Analytics or similar services) to understand how visitors use our site. This data is aggregated and anonymized. You can opt out of analytics tracking by using browser extensions like uBlock Origin or by adjusting your browser's privacy settings.
5. Data Sharing and Sale
We do not sell your personal data. We do not share your personal information with third parties for marketing purposes. We may share data with service providers who help us operate the site (e.g., hosting, email delivery), but only to the extent necessary and under strict confidentiality agreements.
6. Cookies
We may use essential cookies to maintain site functionality. We do not use tracking cookies for advertising. By using our site, you consent to the use of essential cookies only.
7. Data Retention
We retain email addresses provided for account, update, or support purposes until you request deletion. Bill data entered into the analyzer is never stored and cannot be retrieved after your session ends.
8. Your Rights
You have the right to request access to, correction of, or deletion of your personal data. To exercise these rights, contact us at the email address below.
9. Children's Privacy
Our service is not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
10. Changes to This Policy
We may update this privacy policy from time to time. We will post the updated date at the top of this page. Continued use of the service after changes constitutes acceptance of the updated policy.
11. Contact
For privacy-related questions or data requests, contact us at: cleverdispute@gmail.com